FAQ

Contact us for information on retail purchases or wholesale enquiries

SIZES:

Neck Tie – Slim/Skinny Line

Unisex – will suit both men and women

Approximate dimensions: Slim 5 cm Width – 145 cm Length

Neck Tie – Medium/Average Width

Approximate Dimensions: Medium 7-8.5 cm Width – 145 cm Length

Neck Tie – Wide

Approximate dimensions: Wide 10 cm Width – 145 cm Length

Neck Tie – Kids

Tied with elastic band around neck

Approximate dimensions: Tied length 27 cm

Hanky

Approximate dimensions: 20 cm square

As these items are hand-made, dimensions will vary slightly.

Stylish * Trendy * Elegant * Timeless Design

TIPS FOR COLOUR-MATCHING:

Don’t forget that colours can vary depending on light, different computer screens etc. If you’re trying to match the tie colours on your screen with existing bridesmaids or deb / prom dresses, this might prove to be quite difficult. We have made it easier by ensuring our ties have been photographed in a studio with daylight globes and not editing the colours.

If you have already decided on the bridesmaid’s dresses and are now choosing the groomsmen’s ties and hankies, there is a little trick that may help you get better results. Take a digital photo of the dress in daylight. Put the file in your computer and open the photo. Open a browser and go to our eBay store page where you have found the shades that you want. Place the two pages (photo of dress from your camera and photo of tie from eBay store) NEXT TO EACH OTHER on the same screen. If they look similar on your screen, they should look similar in real life too.

If you need a larger number of ties in the same colour, it may pay to first buy one matching hanky in the same colour. You can use this as a swatch and later purchase all the matching ties for the special occasion. You can also send us photos of dresses to match and we will give you our opinion. There is still room for errors with this method, but you are at least ruling out the screen difference factor. We can colour match most colours of satin products between them.

Please ask us to help you if you need men’s ties matched with kids’ ties and hankies.

WHICH TIE IS FOR WHOM?

Slim/Skinny ties are UNISEX accessories. They can be worn by women as a fashion addition to any trouser or skirt suit. Bow ties are also very trendy and worn by women in a bid to show that masculine is the new sexy feminine.

Men can wear any width ties. The type of tie worn is generally a matter of taste. There are no rules nowadays but there are some very wide guidelines that can sometimes be used as rules of thumb.

– Bow ties are preferred for the ultimate in formal occasions, tuxedo or black suit attire, reserved, discerning styles

– Wide 10cm ties are preferred for formal occasions, bigger sized, taller and/or older men

– Regular width 8cm ties are worn in every day, formal or non-formal occasions by all ages and body types

– Slim/skinny 5cm ties are preferred by younger, modern, slimmer men, as well as women of all ages. Any boy taller than 1.10cm in height (approximately), will normally choose this style of tie

– Kids’ ties are for very young children. These ties are approximately 27cm in length from the neck down.

– Ascot ties are worn by preference in many events including daytime weddings, racecourse days, special occasions etc.

– All ties can be matched with pocket square hankies, cufflinks and tie clips, especially when worn with a suit.

Always remember: We are here to provide you with excellent service.

If you have any questions whatsoever, we are here to help!

PHOTOS & COLOURS:

The photos and description of each item are indicative of the item you will be getting. We have done our best to depict the item and what it will look like, as well as what it will do. However, with photography and online shopping in general, it is always possible that the colours and patterns on your screen are slightly different to what you will see in the final product. We have photographed all products in a studio under daylight globes. However, screens may distort shades and change the look of some items occasionally.

The quality of the goods that we sell is always the best that we can lay our hands on. However, there is always the possibility that things can go wrong. Please contact us if you are unhappy for any reason.

SHIPPING:

In order to cut shipping costs and bring you the best value, most of our items are shipped in polybags and padded mailers. We do not waste your money to send you retail boxed packaging.

We ship within one business day of cleared payment by Australia Post. However, we have no influence over AusPost postage times. Please be patient and contact us if your item is delayed. Please select Express Post upon Checkout if you are in a hurry and take Australia Post timeframes into account.

International customers should bear in mind that each country has customs taxes and levies which are the responsibility of the buyer. We are not familiar with, nor can we practically be responsible for, any levies charged in your country.

RETURN POLICY:

Returns are happily accepted. In the case of faulty goods, we strive to ensure that you receive a replacement as soon as possible, or your money back. In the case that you change your mind, we will offer you an alternative item or store credit. In the case of refunds for change of mind, we will happily refund, less a 20% restocking fee. In all cases, goods must be returned in original, undamaged, unworn condition.

CUSTOMER SERVICE:

We strive for excellence. Please do not hesitate to ask if you have any questions. Communication is always highly regarded. Customer Service is available by email any time, as well as on 1300 664 988 between 10am and 2pm on weekdays. We will commit to reply to all messages within one business day. Depending on the day and time, we will often reply within the hour.

Gassani Menswear & Accessories

 

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